topic Re: Sky box will not switch on in Sky Q

Sky box will not switch on

Harley1960 — Sun, 01 Oct 2023 12:09:44 GMT

Power is on to TV but box will not switch on

Re: Sky box will not switch on

Mr+Flibbles+86 — Mon, 02 Oct 2023 07:53:03 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky box will not switch on

Addie15 — Wed, 04 Oct 2023 07:53:08 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Sky box will not switch on

twilight+princess — Wed, 04 Oct 2023 17:19:25 GMT

I assume you've checked the obvious that the Sk box is turned on at the power socket & that the on button has been pressed & that the TV is on the correct HDMI channel. Just turning the TV on won't turn the box on.