topic Telly in Sky Q

Telly

Lennyj — Mon, 02 Oct 2023 08:12:15 GMT

My Sky Telly reads, it looks like you do not have Internet connection right now. If you've already set up will keep trying to connect. This has now been three days

Re: Telly

GD1 — Mon, 02 Oct 2023 08:39:45 GMT

@Lennyj If the message is from your TV you need to setup the TV to connect to your hub. You need to follow your TV's user guide.

If the message is from your Sky Q box have your tried these steps?

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-connectivity/fix-connection-problems-with-sky-q/articles/sky-q-permanent-connectivity-problems

Re: Telly

Chodley — Mon, 02 Oct 2023 08:33:55 GMT

That's definitely a Sky Q message.

Try;

turning off minis, router and Q at mains

turn on router, wait 5 mins

turn on Q

does it connect?

If so, turn on minis

if not, try a network reset in the hidden installer menu (hover over settings and hit 001 Select)