topic Re: Mini box not working in Sky Q

Mini box not working

Mark55 — Sun, 01 Oct 2023 11:15:29 GMT

Mini box will not reset and I have a message saying please go to sky.com/software update and follow instructions to update.

I have tried this and a box reset and it's still not working

Re: Mini box not working

Mr+Flibbles+86 — Mon, 02 Oct 2023 07:51:47 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Mini box not working

Addie15 — Wed, 04 Oct 2023 07:51:16 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.