https://helpforum.sky.com/t5/Sky-Q/Hello-wonder-whether-you-can-help-me-please/m-p/4437872#M603949 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3860450">@Alloyjoe</a>&nbsp;wrote:<BR /> <P>Hello,&nbsp;</P> <P>Wonder whether you can assist me please.&nbsp;</P> <P>I have Netflix as part of my sky package and the Netflix account that was activated to be included was my ex partners.&nbsp;</P> <P>I have just been onto my Netflix app through the sky q box and it now says Netflix pin required. I'm guessing she has added a pin to her account so I can no longer access it.&nbsp;</P> <P>so what I need to do is:&nbsp;</P> <P>- sign out of the Netflix app&nbsp;</P> <P>- add my new Netflix account to be included within my &nbsp;sky package that I pay for</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3860450">@Alloyjoe</a>&nbsp;</P> <P>Yes you are correct .</P> <P>However to sign out of your Netflix on Q you need to be able to open Netflix</P> Sun, 01 Oct 2023 20:10:19 GMT oldfella 2023-10-01T20:10:19Z https://helpforum.sky.com/t5/Sky-Q/Hello-wonder-whether-you-can-help-me-please/m-p/4437856#M603941 <P>Hello,&nbsp;</P><P>Wonder whether you can assist me please.&nbsp;</P><P>&nbsp;</P><P>I have Netflix as part of my sky package and the Netflix account that was activated to be included was my ex partners.&nbsp;<BR /><BR /></P><P>I have just been onto my Netflix app through the sky q box and it now says Netflix pin required. I'm guessing she has added a pin to her account so I can no longer access it.&nbsp;<BR /><BR /></P><P>so what I need to do is:&nbsp;</P><P>- sign out of the Netflix app&nbsp;</P><P>- add my new Netflix account to be included within my &nbsp;sky package that I pay for</P> Sun, 01 Oct 2023 19:48:31 GMT https://helpforum.sky.com/t5/Sky-Q/Hello-wonder-whether-you-can-help-me-please/m-p/4437856#M603941 Alloyjoe 2023-10-01T19:48:31Z https://helpforum.sky.com/t5/Sky-Q/Hello-wonder-whether-you-can-help-me-please/m-p/4437872#M603949 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3860450">@Alloyjoe</a>&nbsp;wrote:<BR /> <P>Hello,&nbsp;</P> <P>Wonder whether you can assist me please.&nbsp;</P> <P>I have Netflix as part of my sky package and the Netflix account that was activated to be included was my ex partners.&nbsp;</P> <P>I have just been onto my Netflix app through the sky q box and it now says Netflix pin required. I'm guessing she has added a pin to her account so I can no longer access it.&nbsp;</P> <P>so what I need to do is:&nbsp;</P> <P>- sign out of the Netflix app&nbsp;</P> <P>- add my new Netflix account to be included within my &nbsp;sky package that I pay for</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3860450">@Alloyjoe</a>&nbsp;</P> <P>Yes you are correct .</P> <P>However to sign out of your Netflix on Q you need to be able to open Netflix</P> Sun, 01 Oct 2023 20:10:19 GMT https://helpforum.sky.com/t5/Sky-Q/Hello-wonder-whether-you-can-help-me-please/m-p/4437872#M603949 oldfella 2023-10-01T20:10:19Z