topic Re: Sky q box in Sky Q

Sky q box

Steve121314151617 — Thu, 28 Sep 2023 17:15:40 GMT

I think my sky q box is faulty because it regularly has the blue pulsing light on the front and then won't switch on so I have to unplug the box and restart it. But to day it took me over an hour to get the sky q box to work

Re: Sky q box

Addie15 — Fri, 29 Sep 2023 07:47:44 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky q box

Lisa-P1987 — Sun, 01 Oct 2023 16:46:20 GMT

Thanks for chatting to us @Steve121314151617 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks