https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436599#M603667 <P>recording fail's repeatedly&nbsp;</P> Sat, 30 Sep 2023 12:00:52 GMT NitinVK 2023-09-30T12:00:52Z https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436599#M603667 <P>recording fail's repeatedly&nbsp;</P> Sat, 30 Sep 2023 12:00:52 GMT https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436599#M603667 NitinVK 2023-09-30T12:00:52Z https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436609#M603669 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3859261">@NitinVK</a>&nbsp;</P> <P>Have you tried rebooting the main Sky Q box?&nbsp;</P> Sat, 30 Sep 2023 12:10:32 GMT https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436609#M603669 Daniel0210 2023-09-30T12:10:32Z https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436614#M603670 <P>I did it once whilst on phone with sky support. No difference</P> Sat, 30 Sep 2023 12:12:52 GMT https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436614#M603670 NitinVK 2023-09-30T12:12:52Z https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436617#M603671 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3859261">@NitinVK</a>&nbsp;wrote:<BR /> <P>I did it once whilst on phone with sky support. No difference</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3859261">@NitinVK</a>&nbsp;</P> <P>So what did the agent then suggest or arrange? Box swap maybe?&nbsp;</P> Sat, 30 Sep 2023 12:13:59 GMT https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436617#M603671 Daniel0210 2023-09-30T12:13:59Z https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436622#M603673 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a> the support told me to reset and see if it solves The issue. Clearly, it hasnt</P> Sat, 30 Sep 2023 12:18:08 GMT https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436622#M603673 NitinVK 2023-09-30T12:18:08Z https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436631#M603676 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3859261">@NitinVK</a>&nbsp;</P> <P>Call them back, explain that and see what they recommend. Possibly a doorstep box swap, in which case remember to remove your viewing card from the box before handing it to DPD.&nbsp;</P> Sat, 30 Sep 2023 12:20:23 GMT https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436631#M603676 Daniel0210 2023-09-30T12:20:23Z https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436726#M603690 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a></P><P>thank you. I spoke to support and did the same few steps</P> Sat, 30 Sep 2023 13:38:48 GMT https://helpforum.sky.com/t5/Sky-Q/Recording-fails-for-some-programmes/m-p/4436726#M603690 NitinVK 2023-09-30T13:38:48Z