Return Sky Q box

Rosarie47 — Sat, 30 Sep 2023 11:01:37 GMT

I need a box from Sky to retiurn a Sky Q box

Re: Return Sky Q box

MightyQuinn — Sat, 30 Sep 2023 11:08:42 GMT

Hi @Rosarie47 You should find everything you need to know below.

https://www.sky.com/help/articles/return-tv-broadband

Re: Return Sky Q box

Daniel0210 — Sat, 30 Sep 2023 11:14:41 GMT

@Rosarie47
If you’ve successfully cancelled your subscription Sky should send out returns packaging near the end of the cancellation period, [31 days for Sky Q box(es)], to the address that the subscription was registered at.

Note:~ If you’ve switched from Sky Q to Sky Glass the packaging is usually sent out later (at 5-6 weeks) in case you change your mind about Glass.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

topic Return Sky Q box in Sky Q

Return Sky Q box

Re: Return Sky Q box

Re: Return Sky Q box