https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-on-it-is-staying-red/m-p/4435760#M603501 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3858672">@Jess75647897685</a>&nbsp; &nbsp;If you haven't already done so, try working your way through this help article. It should lead you to ordering a new box if necessary.</P><P><A href="https://www.sky.com/help/articles/sky-q-box-wont-turn-on-t2" target="_blank">Sky Q box won't turn on or is stuck on standby | Sky Help | Sky.com</A></P> Fri, 29 Sep 2023 16:47:00 GMT MightyQuinn 2023-09-29T16:47:00Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-on-it-is-staying-red/m-p/4435756#M603499 <P>I have followed the instructions I have found on the app nothing is working the light is staying red the remote is working fine it said I might need a new box I tried calling to speak to someone not sure how to resolve it&nbsp;</P> Fri, 29 Sep 2023 16:40:09 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-on-it-is-staying-red/m-p/4435756#M603499 Jess75647897685 2023-09-29T16:40:09Z https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-on-it-is-staying-red/m-p/4435760#M603501 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3858672">@Jess75647897685</a>&nbsp; &nbsp;If you haven't already done so, try working your way through this help article. It should lead you to ordering a new box if necessary.</P><P><A href="https://www.sky.com/help/articles/sky-q-box-wont-turn-on-t2" target="_blank">Sky Q box won't turn on or is stuck on standby | Sky Help | Sky.com</A></P> Fri, 29 Sep 2023 16:47:00 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-q-box-won-t-turn-on-it-is-staying-red/m-p/4435760#M603501 MightyQuinn 2023-09-29T16:47:00Z