https://helpforum.sky.com/t5/Sky-Q/My-remote-doesn-t-seem-to-be-working/m-p/4434989#M603394 <P>I finally managed to reset box and reset the remote which I had tried a few times and it's working now&nbsp;</P> Fri, 29 Sep 2023 08:07:56 GMT HeatherM 2023-09-29T08:07:56Z https://helpforum.sky.com/t5/Sky-Q/My-remote-doesn-t-seem-to-be-working/m-p/4434625#M603309 <P>I am able to change channel but it's not letting me press the back button,volume button and turn my tv off. At first I thought it was batteries so they go changed but still not working and I feel like I am having to make sure I am more angle to the box</P> Thu, 28 Sep 2023 19:07:29 GMT https://helpforum.sky.com/t5/Sky-Q/My-remote-doesn-t-seem-to-be-working/m-p/4434625#M603309 HeatherM 2023-09-28T19:07:29Z https://helpforum.sky.com/t5/Sky-Q/My-remote-doesn-t-seem-to-be-working/m-p/4434941#M603376 <P>Hi there, HeatherM. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Fri, 29 Sep 2023 07:41:33 GMT https://helpforum.sky.com/t5/Sky-Q/My-remote-doesn-t-seem-to-be-working/m-p/4434941#M603376 Addie15 2023-09-29T07:41:33Z https://helpforum.sky.com/t5/Sky-Q/My-remote-doesn-t-seem-to-be-working/m-p/4434989#M603394 <P>I finally managed to reset box and reset the remote which I had tried a few times and it's working now&nbsp;</P> Fri, 29 Sep 2023 08:07:56 GMT https://helpforum.sky.com/t5/Sky-Q/My-remote-doesn-t-seem-to-be-working/m-p/4434989#M603394 HeatherM 2023-09-29T08:07:56Z