topic Re: RECORDINGS ANS ON DEMAND NOT WORKING in Sky Q

RECORDINGS ANS ON DEMAND NOT WORKING

Beccjones1 — Thu, 28 Sep 2023 19:56:18 GMT

Hi.

My WiFi is working fine and my live tv shows are. However EVERYTIME I click my recordings it says "please wait" and nothing downlands & when I go to on demand and load a box set it says.. "techinal error, please try again later"

bill is paid up to date and never had this issue before but has now been 2 days!

I have done a full box reset with no joy!

Re: RECORDINGS ANS ON DEMAND NOT WORKING

Quoman7 — Fri, 29 Sep 2023 07:17:24 GMT

@Beccjones1 wrote:

Hi.

My WiFi is working fine and my live tv shows are. However EVERYTIME I click my recordings it says "please wait" and nothing downlands & when I go to on demand and load a box set it says.. "techinal error, please try again later"

bill is paid up to date and never had this issue before but has now been 2 days!

I have done a full box reset with no joy!

Hi @Beccjones1 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on?

Re: RECORDINGS ANS ON DEMAND NOT WORKING

Beccjones1 — Fri, 29 Sep 2023 07:49:42 GMT

Thank you.

called sky as nothing else worked, had to do a full hard drive reset!