topic Re: Sky Soundbox Firmware in Sky Q

Sky Soundbox Firmware

zodiaceuk — Thu, 28 Sep 2023 17:06:03 GMT

Hi All,

Does anyone happen to know where I can find Firmware for SkySoundbox please?

My Soundbox has stopped working.
No signal being picked up from HDMI.

This issue happened before and I managed to fix it with a Firmware upgrade...

Unfortunatley, I seem to have lost the USB and I can't find it online...

Can anyone help please?

(I have already been through this article and various others: Fixing problems with your Sky Soundbox - different problem - soundbox unresponsive | Sky Help | Sky.com)

Re: Sky Soundbox Firmware

Carljames1980 — Thu, 28 Sep 2023 17:58:23 GMT

Hi,

Here is the latest firmware, it is a few years old.

https://www.sky.com/help/articles/update-your-sky-soundbox

Re: Sky Soundbox Firmware

zodiaceuk — Thu, 28 Sep 2023 18:45:10 GMT

Thanks @Carljames1980 ,

Unfortunatley that link doesn't load for me.

Re: Sky Soundbox Firmware

zodiaceuk — Thu, 28 Sep 2023 18:50:08 GMT

Sorry @Carljames1980 ,

I posted wrong screenshot...

I can get to the artical but when I try to download the file, I get this error:

Hoping someone has a copy saved... or someone @Sky has it

Re: Sky Soundbox Firmware

Carljames1980 — Thu, 28 Sep 2023 19:12:50 GMT

@zodiaceuk

Apologies I have have checked that the link worked.

Re: Sky Soundbox Firmware

Carljames1980 — Thu, 28 Sep 2023 19:31:16 GMT

@zodiaceuk

Try again. The link appears to be working.

Re: Sky Soundbox Firmware

zodiaceuk — Thu, 28 Sep 2023 19:40:12 GMT

Hey @Carljames1980,

Deffo not working for me... Tried Chrome & Edge to be sure...

I get this as soon as I click link to download....

If it works for you, are you able to share on G-Drive or something please?

Re: Sky Soundbox Firmware

Carljames1980 — Thu, 28 Sep 2023 19:47:31 GMT

Hi @zodiaceuk

Try this link

https://drive.google.com/file/d/1irDWczfhboRXTwHNTy9FPySMnJ3sYkvH/view?usp=drivesdk

Re: Sky Soundbox Firmware

zodiaceuk — Thu, 28 Sep 2023 19:57:19 GMT

Thanks @Carljames1980

Legend!!

Download worked perfectly....

Unfortunatley, unlike last time, it did not resolve my issue 😞

No Audio/Picture on box 😞

Re: Sky Soundbox Firmware

best+of+the+best — Fri, 29 Sep 2023 05:17:44 GMT

@Carljames1980 wrote:
Hi @zodiaceuk

Try this link

https://drive.google.com/file/d/1irDWczfhboRXTwHNTy9FPySMnJ3sYkvH/view?usp=drivesdk

Thanks for the link @Carljames1980 my Sky Soundbox is still going strong with the original firmware my stance is 'if it ain't broke why fix it '. But it will come in handy if I do need to fix it

Re: Sky Soundbox Firmware

TimmyBGood — Fri, 29 Sep 2023 10:49:13 GMT

@zodiaceuk

That was the only update, suggested for early Soundbox units sold back in 2017-18.

Later units shipped with it applied already.