https://helpforum.sky.com/t5/Sky-Q/Return-SkyQ-mini-box/m-p/4434502#M603281 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3857663">@burnsey1702</a>&nbsp;<BR />If you’ve successfully cancelled your subscription Sky should send out returns packaging near the end of the cancellation period, [31 days for Sky Q box(es)], to the address that the subscription was registered at. <BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Thu, 28 Sep 2023 17:32:21 GMT Daniel0210 2023-09-28T17:32:21Z https://helpforum.sky.com/t5/Sky-Q/Return-SkyQ-mini-box/m-p/4434455#M603275 I have to return my SkyQ mini box but I've not received any packaging from Sky and it's been a few weeks now Thu, 28 Sep 2023 17:09:50 GMT https://helpforum.sky.com/t5/Sky-Q/Return-SkyQ-mini-box/m-p/4434455#M603275 burnsey1702 2023-09-28T17:09:50Z https://helpforum.sky.com/t5/Sky-Q/Return-SkyQ-mini-box/m-p/4434502#M603281 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3857663">@burnsey1702</a>&nbsp;<BR />If you’ve successfully cancelled your subscription Sky should send out returns packaging near the end of the cancellation period, [31 days for Sky Q box(es)], to the address that the subscription was registered at. <BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Thu, 28 Sep 2023 17:32:21 GMT https://helpforum.sky.com/t5/Sky-Q/Return-SkyQ-mini-box/m-p/4434502#M603281 Daniel0210 2023-09-28T17:32:21Z