https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box/m-p/4433983#M603219 <P>I have two Sky Q mini boxes. Bith worked but now one does not. I have followed the guides and still it just gets stuck at some point. I swapped it for the other one and that works. All I want is a replacement box really. Any idea how I might actually talk to Sky to get that?</P> Thu, 28 Sep 2023 12:37:33 GMT GM2 2023-09-28T12:37:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box/m-p/4433983#M603219 <P>I have two Sky Q mini boxes. Bith worked but now one does not. I have followed the guides and still it just gets stuck at some point. I swapped it for the other one and that works. All I want is a replacement box really. Any idea how I might actually talk to Sky to get that?</P> Thu, 28 Sep 2023 12:37:33 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box/m-p/4433983#M603219 GM2 2023-09-28T12:37:33Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box/m-p/4434960#M603383 <P>Hi there, GM2. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Fri, 29 Sep 2023 07:51:24 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box/m-p/4434960#M603383 Addie15 2023-09-29T07:51:24Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box/m-p/4436200#M603594 <P>All sorted thanks</P> Sat, 30 Sep 2023 06:38:49 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box/m-p/4436200#M603594 GM2 2023-09-30T06:38:49Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box/m-p/4437581#M603889 <P>Thanks for chatting to us <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3857335">@GM2</a></SPAN> . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks</P> Sun, 01 Oct 2023 13:44:23 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-Mini-Box/m-p/4437581#M603889 Lisa-P1987 2023-10-01T13:44:23Z