topic Re: Picture glitching in Sky Q

Picture glitching

RajGhads — Mon, 25 Sep 2023 20:10:10 GMT

I have tried resetting the mini box and also restarting the main sky q box but I am still getting the picture glitching. Any help would be appreciated

Re: Picture glitching

Lisa-P1987 — Tue, 26 Sep 2023 09:41:11 GMT

Hi there @RajGhads , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Picture glitching

RajGhads — Wed, 27 Sep 2023 07:02:36 GMT

Hi Lisa it has got significantly worse today

Re: Picture glitching

RajGhads — Wed, 27 Sep 2023 07:04:33 GMT

It has become a lot worse today

Re: Picture glitching

Chodley — Wed, 27 Sep 2023 07:10:45 GMT

Do you see a blue chat bubble on this page?

Re: Picture glitching

Tom-W19 — Fri, 29 Sep 2023 12:00:33 GMT

Hi @RajGhads

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.