topic Re: Broken box in Sky Q

Broken box

Lawrie1 — Mon, 25 Sep 2023 16:20:43 GMT

Hello my sky box isn't switching on for a while then it keeps freezing

Re: Broken box

Addie15 — Tue, 26 Sep 2023 09:17:33 GMT

Hi there, Lawrie1. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broken box

Lisa-P1987 — Thu, 28 Sep 2023 09:24:31 GMT

We are still looking to help you @Lawrie1 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks