topic Re: Sky Q very sluggish in Sky Q

Sky Q very sluggish

ChrisKeithley — Thu, 21 Sep 2023 19:14:10 GMT

My box plays back very badly, stutters all the time, cannot record uhd, recording all have software update error on them.

ivecrebooted and reset but there's no change

Re: Sky Q very sluggish

Addie15 — Fri, 22 Sep 2023 09:31:21 GMT

Hi there, ChrisKeithley. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q very sluggish

Tom-W19 — Sun, 24 Sep 2023 10:08:21 GMT

Hi @ChrisKeithley

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.