topic Discovery Plus App in Sky Q

Discovery Plus App

derekmalcolm — Sat, 23 Sep 2023 11:18:59 GMT

Has anyone else having issues watching discovery plus. I had it as part of the 12 month free subscription, but now it's part of the package I get it withou upgrading my passes. My Sky app shows that my accounts are already li led but nothing changes. I have spoken to sky u til blue in the face and they keep sending same li is that don't work. Any ideas

Re: Discovery Plus App

Lisa-P1987 — Sun, 24 Sep 2023 11:11:50 GMT

Hi there @derekmalcolm , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Discovery Plus App

jay11111111111111111 — Wed, 17 Jan 2024 16:37:59 GMT

@derekmalcolm

Hi Derek,

Did you ever get a resolution to this? I think I may have a similar problem but getting no joy from Sky so far.

I have had it refered to a back office function twice but still nothing.

Jay