topic Viewing card missing in Sky Q

Viewing card missing

Lb2007 — Sat, 23 Sep 2023 09:09:29 GMT

we had new sky q box delivered this morning but when we gave the old one back to the driver we didn't take the viewing card out.

so we now don't have a viewing card can we get a new one?

Re: Viewing card missing

MightyQuinn — Sat, 23 Sep 2023 09:18:24 GMT

Hi @Lb2007 This is a common mistake, unfortunately you now need to telephone Sky for a new card.

Re: Viewing card missing

Daniel0210 — Sat, 23 Sep 2023 11:22:23 GMT

@Lb2007

If you haven't yet called Sky we can get you some help with this through the Messaging Team. Let us know if you want to do that.

Re: Viewing card missing

Markfisher — Sat, 11 May 2024 17:56:33 GMT

Help please

Re: Viewing card missing

Daniel0210 — Sat, 11 May 2024 17:58:03 GMT

@Markfisher wrote:

Help please

@Markfisher

With what? Have you done the same as the OP and left the viewing card in a returned faulty box?

Re: Viewing card missing

Daniel0210 — Sat, 11 May 2024 18:29:50 GMT

@Markfisher

Your other post has been removed to save duplication of replies. Did you leave your viewing card in a returned box? If you have we can get you some help on here saving you a call.