topic Re: We were promised a new sky box and phone, we need ours replaced. in Sky Q

We were promised a new sky box and phone, we need ours replaced.

James1960 — Fri, 22 Sep 2023 13:42:35 GMT

See titl

Re: We were promised a new sky box and phone, we need ours replaced.

Daniel0210 — Fri, 22 Sep 2023 13:45:44 GMT

@James1960
In case you’re not aware, this is a forum where customers help other customers with Sky related issues. You aren’t talking to Sky Customer Services here. You will need to explain why to both ?

Re: We were promised a new sky box and phone, we need ours replaced.

Mark39 — Fri, 22 Sep 2023 13:45:50 GMT

We'll need more detail and the background to be able to advise you.

Re: We were promised a new sky box and phone, we need ours replaced.

TimmyBGood — Fri, 22 Sep 2023 14:09:04 GMT

@James1960

Sky Broadband does not supply phone handsets, and phone handsets have nothing to do with Sky Q