No viewing card just come lost channels

Bettypif — Thu, 21 Sep 2023 20:09:34 GMT

For some reason I've lost channels while watching them comes up no viewing card

Re: No viewing card just come lost channels

oldfella — Thu, 21 Sep 2023 20:16:17 GMT

@Bettypif wrote:

For some reason I've lost channels while watching them comes up no viewing card

First check that your viewing card is correctly inserted. Viewing card is in the right hand end of the box.
If it is in correctly there is not enough of it sticking out to grip and remove it.

Push it fully in and it will pop out slightly enough so you can remove it.

Make sure that it is in chip side up and chip end in first. Push it gently fully in and you should feel a slight click when it is engaged. If it has popped out enough to remove it is not located correctly.

If you are satisfied that it is in correctly

Try refreshing your Viewing card.
Home - Settings - System info.
Highlight Viewing card number and then select Setup on the right hand side.
Then select Use this option to trigger a callback

No call is actually made but the Viewing card should be refreshed.

Re: No viewing card just come lost channels

Bettypif — Thu, 21 Sep 2023 20:18:35 GMT

Thank you

I have took card out and and put back in and seems to be working again.

topic Re: No viewing card just come lost channels in Sky Q

No viewing card just come lost channels

Re: No viewing card just come lost channels

Re: No viewing card just come lost channels