topic Re: Sound drop out for second every 30 secs in Sky Q https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424765#M601780 <P>Potentially a networking issue could make the Q processor get overloaded but I'd be very surprised if there's any link there.</P> Thu, 21 Sep 2023 19:34:03 GMT Chodley 2023-09-21T19:34:03Z Sound drop out for second every 30 secs https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424009#M601665 <P>As per title, sound drops out. No pattern. Sony TV, don't know model. No sound bar or external speakers. Superfast plus broadband. Happens on all platforms.</P><P>&nbsp;</P><P>Don't want to start playing with engineers setting etc</P><P>&nbsp;</P><P>Any advice? Has the recent outage been an issue? Only happened recently.</P> Thu, 21 Sep 2023 13:08:46 GMT https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424009#M601665 Steve1938 2023-09-21T13:08:46Z Re: Sound drop out for second every 30 secs https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424270#M601690 <P>Internet outage not relevant</P><P>&nbsp;</P><P>most likely dodgy hdmi cable</P><P>&nbsp;</P><P>what audio output setting?</P> Thu, 21 Sep 2023 15:33:44 GMT https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424270#M601690 Chodley 2023-09-21T15:33:44Z Re: Sound drop out for second every 30 secs https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424284#M601693 <P>Normal? Not Dolby digi, no speakers attached.</P> Thu, 21 Sep 2023 15:40:11 GMT https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424284#M601693 Steve1938 2023-09-21T15:40:11Z Re: Sound drop out for second every 30 secs https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424660#M601750 <P>Most TVs can handle DD. Worth a try just to see what happens.</P> Thu, 21 Sep 2023 18:47:58 GMT https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424660#M601750 Chodley 2023-09-21T18:47:58Z Re: Sound drop out for second every 30 secs https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424759#M601779 <P>Chodley, Tried this but no luck. There does appear to be an issue with my Broadband so waiting for Openreach to get in touch. Glitch also on the mini box upstairs although a bit less? Who know? Thx anyway.&nbsp;</P> Thu, 21 Sep 2023 19:30:59 GMT https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424759#M601779 Steve1938 2023-09-21T19:30:59Z Re: Sound drop out for second every 30 secs https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424765#M601780 <P>Potentially a networking issue could make the Q processor get overloaded but I'd be very surprised if there's any link there.</P> Thu, 21 Sep 2023 19:34:03 GMT https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4424765#M601780 Chodley 2023-09-21T19:34:03Z Re: Sound drop out for second every 30 secs https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4425179#M601832 <P>Pattern is it Drops at 1 &amp; 2 minute intervals alternately on pretty much all platforms?</P> Fri, 22 Sep 2023 07:52:11 GMT https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4425179#M601832 Steve1938 2023-09-22T07:52:11Z Re: Sound drop out for second every 30 secs https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4427244#M602139 <P>Changed hdmi cable &amp; still there. Normal &amp; Dolby. Changed on &amp; off a few times &amp; nothing.</P> Sat, 23 Sep 2023 13:06:54 GMT https://helpforum.sky.com/t5/Sky-Q/Sound-drop-out-for-second-every-30-secs/m-p/4427244#M602139 Steve1938 2023-09-23T13:06:54Z