topic Re: I need return labels for the equipment to be returned in Sky Q

I need return labels for the equipment to be returned

Simon6644 — Wed, 12 Jul 2023 18:51:54 GMT

I need return labels for the equipment to be returned.

Re: I need return labels for the equipment to be returned

Daniel0210 — Wed, 12 Jul 2023 18:53:28 GMT

@Simon6644
So long as you’ve cancelled successfully Sky usually send out the returns packaging near the end of the cancellation period, [31 days for Sky Q and 14 days for broadband], to the address that the subscription was registered at.

Note:~ If you’ve switched from Sky Q to Sky Glass the packaging is usually sent out after 31 days in case you change your mind about Glass.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting very safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

Re: I need return labels for the equipment to be returned

Sharon621 — Thu, 21 Sep 2023 07:34:25 GMT

I need return labels or the free post address to send things back

Re: I need return labels for the equipment to be returned

caesarome — Thu, 21 Sep 2023 09:18:17 GMT

@Sharon621

This link will help you to print the return label and return it via Royal Mail:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.