topic Re: Still issues after engineer 1hr call and checks in Sky Q

Still issues after engineer 1hr call and checks

Jonpark1982 — Mon, 18 Sep 2023 14:24:51 GMT

Spent 1hr call doing checks and updates . Problem now seems worse . Please can you arrange and engineer visit as last call cost me a fortune as we have no landline

Re: Still issues after engineer 1hr call and checks

nigea99 — Mon, 18 Sep 2023 14:33:54 GMT

I have escalated your post to a SKY support team, who, hopefully, will be in touch.

Please see this link re the escalation and what you might see:

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

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Re: Still issues after engineer 1hr call and checks

GD1 — Mon, 18 Sep 2023 14:35:28 GMT

@Jonpark1982 Nothing will happen on the back of a forunm post from an unlinked account. No on the forum would who you are or your address details.

However, your post has been escalated to the Community Messaging Team as per @nigea99 post

Re: Still issues after engineer 1hr call and checks

Lisa-P1987 — Mon, 18 Sep 2023 14:47:17 GMT

Thanks for escalating this. We’ve sent @Jonpark1982 an invite to chat.

Re: Still issues after engineer 1hr call and checks

Mr+Flibbles+86 — Thu, 21 Sep 2023 07:07:41 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks