Sky Mini Box not working

BazJC — Wed, 20 Sep 2023 18:10:57 GMT

Sky Mini Box has not worked since broadband went down last night, tried all the options mentioned in this forum plus usual recommendations on screen. Terrible service from Sky and now 40 minute to speak to someone.

Re: Sky Mini Box not working

oldfella — Wed, 20 Sep 2023 18:15:43 GMT

@BazJC wrote:

Sky Mini Box has not worked since broadband went down last night, tried all the options mentioned in this forum plus usual recommendations on screen. Terrible service from Sky and now 40 minute to speak to someone.

Hi @BazJC

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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Sky Mini Box not working

Re: Sky Mini Box not working