https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/4422841#M601389 <P>two problems that I think are linked - my Sky Q main box frequently buffers when watching Netflix/YouTube etc . I don't have this problem on any other devices (phones/tablets/laptop/tvs), and it has happened using two different internet providers. The issue is the sky q box.&nbsp;</P><P><BR />now recently my sky Q mini box has frequently stopped working, it has always buffered for Netflix as above, but now it either cannot connect or cannot find my sky q main box. &nbsp;It is rendering it unusable&nbsp;</P><P>&nbsp;</P><P>I have tried calling sky but I can't get speaking to an actual human , and speaking to a bot with an accent from Ireland isn't the easiest. I can't get past the automated services<BR /><BR /></P><P>any help appreciated&nbsp;</P><P>&nbsp;</P><P>thanks</P> Wed, 20 Sep 2023 17:28:28 GMT EQ84 2023-09-20T17:28:28Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/4422841#M601389 <P>two problems that I think are linked - my Sky Q main box frequently buffers when watching Netflix/YouTube etc . I don't have this problem on any other devices (phones/tablets/laptop/tvs), and it has happened using two different internet providers. The issue is the sky q box.&nbsp;</P><P><BR />now recently my sky Q mini box has frequently stopped working, it has always buffered for Netflix as above, but now it either cannot connect or cannot find my sky q main box. &nbsp;It is rendering it unusable&nbsp;</P><P>&nbsp;</P><P>I have tried calling sky but I can't get speaking to an actual human , and speaking to a bot with an accent from Ireland isn't the easiest. I can't get past the automated services<BR /><BR /></P><P>any help appreciated&nbsp;</P><P>&nbsp;</P><P>thanks</P> Wed, 20 Sep 2023 17:28:28 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-issues/m-p/4422841#M601389 EQ84 2023-09-20T17:28:28Z