Not got all Sky channels

Steve25 — Wed, 20 Sep 2023 17:14:16 GMT

Hi, I have recently have moved, dealing with sky moves, & engineer came out, but I know longer have all channels. It's showing "your sky viewing card needs to be paired".

please help resolve this

Re: Not got all Sky channels

oldfella — Wed, 20 Sep 2023 17:18:22 GMT

@Steve25 wrote:

Hi, I have recently have moved, dealing with sky moves, & engineer came out, but I know longer have all channels. It's showing "your sky viewing card needs to be paired".

please help resolve this

Hi @Steve25

Try refreshing your Viewing card.
Home - Settings - System info.
Highlight Viewing card number and then select Setup on the right hand side.
Then select Use this option to trigger a callback

No call is actually made but the Viewing card should be refreshed.

topic Not got all Sky channels in Sky Q

Not got all Sky channels

Re: Not got all Sky channels