topic I’d like to order a new remote please in Sky Q

I’d like to order a new remote please

Tolulope1 — Wed, 20 Sep 2023 16:05:06 GMT

Hello,

I just broke my sky Q remote can I please get a new one sent out to me. Thank you

Re: I’d like to order a new remote please

GD1 — Wed, 20 Sep 2023 16:09:47 GMT

@Tolulope1 wrote:

Hello,

I just broke my sky Q remote can I please get a new one sent out to me. Thank you

I'm afriad the forum can't send you anything as we are all customers here.

You will need to call. You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: I’d like to order a new remote please

MightyQuinn — Wed, 20 Sep 2023 16:10:24 GMT

Hi @Tolulope1 Sky have a form for these situations https://www.sky.com/help/forms/replaceremote

Re: I’d like to order a new remote please

Tolulope1 — Wed, 20 Sep 2023 16:10:36 GMT

Thank you