Nothing working

Mehrin1 — Tue, 19 Sep 2023 19:02:40 GMT

Internet not working and tv not working

Re: Nothing working

oldfella — Tue, 19 Sep 2023 19:19:46 GMT

@Mehrin1 wrote:

Internet not working and tv not working

Try first rebooting your router by removing the power lead for 30 secs and then reconnecting.

Wait until the router is back up and fully running and the reboot your main Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

Re: Nothing working

GD1 — Tue, 19 Sep 2023 19:20:38 GMT

@Mehrin1 We'll need more info, how is the TV not working? What error messages do you see?

What system do you have?

topic Re: Nothing working in Sky Q

Nothing working

Re: Nothing working

Re: Nothing working