https://helpforum.sky.com/t5/Sky-Q/Problem-with-replaced-sky-Q-remote-control/m-p/4418771#M601022 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3843366">@Cash011</a>&nbsp;wrote:<BR /> <P>My dog chewed our remote so we requested a new one which has been received but it doesn't have the voice control button on the right hand side and the volume button doesn't work&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3843366">@Cash011</a>&nbsp;</P> <P>The latest Q Voice remotes have the microphone button on the front not the side.</P> <P><A href="https://www.sky.com/help/articles/setting-up-q-remote" target="_blank">https://www.sky.com/help/articles/setting-up-q-remote</A><BR />As for control of the TV volume</P> <P>Try completly resetting your Bluetooth remote.<BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair.</P> Tue, 19 Sep 2023 18:57:49 GMT oldfella 2023-09-19T18:57:49Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-replaced-sky-Q-remote-control/m-p/4418755#M601013 <P>My dog chewed our remote so we requested a new one which has been received but it doesn't have the voice control button on the right hand side and the volume button doesn't work&nbsp;</P> Tue, 19 Sep 2023 18:44:14 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-replaced-sky-Q-remote-control/m-p/4418755#M601013 Cash011 2023-09-19T18:44:14Z https://helpforum.sky.com/t5/Sky-Q/Problem-with-replaced-sky-Q-remote-control/m-p/4418771#M601022 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3843366">@Cash011</a>&nbsp;wrote:<BR /> <P>My dog chewed our remote so we requested a new one which has been received but it doesn't have the voice control button on the right hand side and the volume button doesn't work&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3843366">@Cash011</a>&nbsp;</P> <P>The latest Q Voice remotes have the microphone button on the front not the side.</P> <P><A href="https://www.sky.com/help/articles/setting-up-q-remote" target="_blank">https://www.sky.com/help/articles/setting-up-q-remote</A><BR />As for control of the TV volume</P> <P>Try completly resetting your Bluetooth remote.<BR />Press and hold 7 &amp; 9 together on the remote until it’s led flashes four times. <BR />Then make sure that you are pointing your remote at the Q box and press 1 &amp; 3 together until the led flashes and follow onscreen instructions to re- pair.</P> Tue, 19 Sep 2023 18:57:49 GMT https://helpforum.sky.com/t5/Sky-Q/Problem-with-replaced-sky-Q-remote-control/m-p/4418771#M601022 oldfella 2023-09-19T18:57:49Z