https://helpforum.sky.com/t5/Sky-Q/Equipment/m-p/4418255#M600887 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3842881">@Sarah007</a>&nbsp;wrote:<BR /><P>&nbsp;Will return it tomorrow asap. Pls can you take the £50 charge off of our bill</P><HR /></BLOCKQUOTE><P>Sky will credit it once the box is returned and processed.</P><P>&nbsp;</P><P>This appears to be taking several weeks at the moment - ensure you keep your proof of posting...</P> Tue, 19 Sep 2023 13:28:37 GMT PandJ2020 2023-09-19T13:28:37Z https://helpforum.sky.com/t5/Sky-Q/Equipment/m-p/4418244#M600884 <P>Have just had a letter to say we are being charged for sky q box we didn't order. Have been having house renovation so didn't know we even had this equipment. Will return it tomorrow asap. Pls can you take the £50 charge off of our bill</P> Tue, 19 Sep 2023 13:20:03 GMT https://helpforum.sky.com/t5/Sky-Q/Equipment/m-p/4418244#M600884 Sarah007 2023-09-19T13:20:03Z https://helpforum.sky.com/t5/Sky-Q/Equipment/m-p/4418255#M600887 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3842881">@Sarah007</a>&nbsp;wrote:<BR /><P>&nbsp;Will return it tomorrow asap. Pls can you take the £50 charge off of our bill</P><HR /></BLOCKQUOTE><P>Sky will credit it once the box is returned and processed.</P><P>&nbsp;</P><P>This appears to be taking several weeks at the moment - ensure you keep your proof of posting...</P> Tue, 19 Sep 2023 13:28:37 GMT https://helpforum.sky.com/t5/Sky-Q/Equipment/m-p/4418255#M600887 PandJ2020 2023-09-19T13:28:37Z