topic Re: Returnd in Sky Q

Returnd

Robin8 — Tue, 19 Sep 2023 11:49:29 GMT

I have sent me equipment back weeks ago and have proof of delivery yet sky keep sending me text reminders to return it ?

Re: Returnd

Daniel0210 — Tue, 19 Sep 2023 11:58:51 GMT

@Robin8

Your post has been moved asSky+ equipment doesn't need returning. How long ago did you return whatever you returned?

Re: Returnd

nigea99 — Tue, 19 Sep 2023 12:00:04 GMT

hi @Robin8

I have escalated your post to a SKY support team, who, hopefully, will be in touch.

Please see this link re the escalation and what you might see:

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

If you are using Safari I believe you must make sure that 'Hide IP address' is not checked in settings to be able to see it - if you have difficulty finding that setting then may be try accessing here with another browser

Re: Returnd

Greenfingers001 — Tue, 19 Sep 2023 12:54:49 GMT

Thanks for escalating this. We’ve sent @Robin8 an invite to chat.