topic Re: Discovery app screen frozen screen when access in Sky Q

Discovery app screen frozen screen when access

Watts+on+sky — Mon, 18 Sep 2023 18:37:35 GMT

When I action Apps and then Discovery - suddenly it justs stay on Discovery screen, it's been fine for two years and yesterday - now it just hangs - have reset and refreshed Apps

Re: Discovery app screen frozen screen when access

Super+Anthony — Mon, 18 Sep 2023 19:19:25 GMT

I wonder if they are working on an update so we can receive UHD for the sports and other extras

Crossing my fingers

Re: Discovery app screen frozen screen when access

Shifty69 — Mon, 18 Sep 2023 19:21:27 GMT

Opens up the initlal screen but then just remains in this stage, does not go onto the home screen

Re: Discovery app screen frozen screen when access

Churchyboy — Mon, 18 Sep 2023 19:52:28 GMT

I'm now having the same issue. It has been working fine and then all of a sudden today it will not load, it just stays stuck on loading up screen. I've tried restarting sky Q box, updating software and refreshing the app (using the hidden screen) yet it still will not open. Can anyone help please!

Re: Discovery app screen frozen screen when access

Watts+on+sky — Mon, 18 Sep 2023 20:59:54 GMT

Have been on to Sky and Discovery apparently there is an issue and a fix is being worked upon