topic HOW LONG LEFT ON MY MUMS SKY TV CONTRACT in Sky Q

HOW LONG LEFT ON MY MUMS SKY TV CONTRACT

KLOSS — Mon, 18 Sep 2023 13:20:15 GMT

MY MUM IS IN HER EIGHTIES AND DEAF SO CANNOT USE THE PHONE TO RING TO TRY AND FIND OUT HOW LONG IS LEFT ON HER SKY TV CONTRACT

I HAVE TRIED RINGING ON HER BEHALF BUT BECAUSE I AM NOT THE ACCOUNT HOLDER I CANNOT GET THROUGH

Re: HOW LONG LEFT ON MY MUMS SKY TV CONTRACT

PandJ2020 — Mon, 18 Sep 2023 13:30:11 GMT

We don't know either as we're other customers who can't see bills.

Can you log into her online account? (Or even access to emails)

Re: HOW LONG LEFT ON MY MUMS SKY TV CONTRACT

Daniel0210 — Mon, 18 Sep 2023 13:34:12 GMT

@KLOSS wrote:

MY MUM IS IN HER EIGHTIES AND DEAF SO CANNOT USE THE PHONE TO RING

@KLOSS
In your Mums circumstances it may be worth her registering with the Sky Accessibility Team who may be able to help her now or in the future. Once registered there are also different methods of communication with this team
https://www.skyaccessibility.sky/

Perhaps that is something you can help her with.