topic Re: Mini box issue in Sky Q

Mini box issue

KimBerry — Sun, 17 Sep 2023 09:22:02 GMT

No satellite on mini box , had a problem 3 weeks ago engineer came out a new main box in everything was ok now it's not I have tried all known fixes as recommended by you but they do not work or get back up and running. Very very frustrating

Re: Mini box issue

Mr+Flibbles+86 — Mon, 18 Sep 2023 07:21:36 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Mini box issue

Mr+Flibbles+86 — Wed, 20 Sep 2023 07:25:06 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks