https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-working/m-p/4414813#M600078 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3839788">@Ryan30</a>&nbsp;wrote:<BR /> <P>Sky keeps saying to put viewing card with the chip facing up which is has been but it's not working.&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3839788">@Ryan30</a>&nbsp;try taking the card out wiping it with a soft cloth then put it back in&nbsp;</P> Sat, 16 Sep 2023 11:24:26 GMT Laing1 2023-09-16T11:24:26Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-working/m-p/4414777#M600068 <P>Sky keeps saying to put viewing card with the chip facing up which is has been but it's not working.&nbsp;</P> Sat, 16 Sep 2023 10:58:34 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-working/m-p/4414777#M600068 Ryan30 2023-09-16T10:58:34Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-working/m-p/4414813#M600078 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3839788">@Ryan30</a>&nbsp;wrote:<BR /> <P>Sky keeps saying to put viewing card with the chip facing up which is has been but it's not working.&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3839788">@Ryan30</a>&nbsp;try taking the card out wiping it with a soft cloth then put it back in&nbsp;</P> Sat, 16 Sep 2023 11:24:26 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-working/m-p/4414813#M600078 Laing1 2023-09-16T11:24:26Z https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-working/m-p/4414817#M600079 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3839788">@Ryan30</a>&nbsp;</P> <P>Remove the card, give it a gentle wipe in case any muck/dust is on it and reinsert it making sure you hear the click of it engaging.&nbsp;</P> Sat, 16 Sep 2023 11:25:19 GMT https://helpforum.sky.com/t5/Sky-Q/Viewing-card-not-working/m-p/4414817#M600079 Daniel0210 2023-09-16T11:25:19Z