topic Hard drive error in Sky Q

Hard drive error

blakekeir1 — Wed, 13 Sep 2023 17:08:55 GMT

Have reset hard drive as per my sky. Not worked Had same problem few months ago. New drive, still didn't work. Spoke to advisor who got it working and said nothing had been wrong with old one

Re: Hard drive error

Mr+Flibbles+86 — Thu, 14 Sep 2023 09:35:07 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Hard drive error

Tom-W19 — Sat, 16 Sep 2023 09:40:39 GMT

Hi @blakekeir1

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.