https://helpforum.sky.com/t5/Sky-Q/My-new-Sky-box-has-arrived-but-no-router-for-broadband/m-p/4410896#M599281 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3835434">@Sheryl2</a>&nbsp; If broadband was ordered at the same time as Sky Q the lead time for broadband is 10 working days minimum.</P> Tue, 12 Sep 2023 16:36:40 GMT GD1 2023-09-12T16:36:40Z https://helpforum.sky.com/t5/Sky-Q/My-new-Sky-box-has-arrived-but-no-router-for-broadband/m-p/4409876#M599079 <P>Hi, my new equipment has arrived but I don't have a router for broadband.&nbsp;</P> Mon, 11 Sep 2023 18:21:52 GMT https://helpforum.sky.com/t5/Sky-Q/My-new-Sky-box-has-arrived-but-no-router-for-broadband/m-p/4409876#M599079 Sheryl2 2023-09-11T18:21:52Z https://helpforum.sky.com/t5/Sky-Q/My-new-Sky-box-has-arrived-but-no-router-for-broadband/m-p/4409935#M599090 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3835434">@Sheryl2</a>&nbsp;wrote:<BR /> <P>Hi, my new equipment has arrived but I don't have a router for broadband.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3835434">@Sheryl2</a>&nbsp;</P> <P>Normally (assuming it's Sky Broadband) the Broadband router is posted out before Q install. &nbsp; The installer brings all Q TV boxes on the day of install.</P> <P>Are you sure that it is not the Router that you have received?</P> Mon, 11 Sep 2023 19:00:57 GMT https://helpforum.sky.com/t5/Sky-Q/My-new-Sky-box-has-arrived-but-no-router-for-broadband/m-p/4409935#M599090 oldfella 2023-09-11T19:00:57Z https://helpforum.sky.com/t5/Sky-Q/My-new-Sky-box-has-arrived-but-no-router-for-broadband/m-p/4410892#M599280 <P>I'm installing myself but not been sent a router, only a sky q box and 2nd box for upstairs tv.&nbsp;</P> Tue, 12 Sep 2023 16:32:45 GMT https://helpforum.sky.com/t5/Sky-Q/My-new-Sky-box-has-arrived-but-no-router-for-broadband/m-p/4410892#M599280 Sheryl2 2023-09-12T16:32:45Z https://helpforum.sky.com/t5/Sky-Q/My-new-Sky-box-has-arrived-but-no-router-for-broadband/m-p/4410896#M599281 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3835434">@Sheryl2</a>&nbsp; If broadband was ordered at the same time as Sky Q the lead time for broadband is 10 working days minimum.</P> Tue, 12 Sep 2023 16:36:40 GMT https://helpforum.sky.com/t5/Sky-Q/My-new-Sky-box-has-arrived-but-no-router-for-broadband/m-p/4410896#M599281 GD1 2023-09-12T16:36:40Z