topic Re: Signal loss in Sky Q

Signal loss

Jukesy657 — Tue, 12 Sep 2023 14:18:54 GMT

Losing signal due to large tree on the verge

Re: Signal loss

Annie+UK — Tue, 12 Sep 2023 14:24:13 GMT

@Jukesy657 wrote:

Losing signal due to large tree on the verge

????? I'm confused as to what the forum can do with this information

Re: Signal loss

Jukesy657 — Tue, 12 Sep 2023 14:27:05 GMT

Need sky dish moving

Re: Signal loss

Invisiblename — Tue, 12 Sep 2023 14:32:06 GMT

@Jukesy657 wrote:
Need sky dish moving

Take a look at the troubleshooting on the appropriate section of this link.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal
You may then need to contact Sky and arrange for an engineer to check the alignment of your dish. Be aware that if you’re on a communal dish system you’ll have to contact your landlord or building management company rather than Sky.