https://helpforum.sky.com/t5/Sky-Q/Are-you-sending-a-SkyQ-box/m-p/4409325#M598975 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3834725">@kazzacat</a>&nbsp; No one on the forum will be as we are customers.&nbsp; What does your order tracking show?&nbsp; Normally if it's Sky+ to Q upgrade it would need an engineer to do this and they bring the box with them.</P> Mon, 11 Sep 2023 10:27:20 GMT GD1 2023-09-11T10:27:20Z https://helpforum.sky.com/t5/Sky-Q/Are-you-sending-a-SkyQ-box/m-p/4409320#M598974 Am I ering upgraded to skyq Mon, 11 Sep 2023 10:22:52 GMT https://helpforum.sky.com/t5/Sky-Q/Are-you-sending-a-SkyQ-box/m-p/4409320#M598974 kazzacat 2023-09-11T10:22:52Z https://helpforum.sky.com/t5/Sky-Q/Are-you-sending-a-SkyQ-box/m-p/4409325#M598975 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3834725">@kazzacat</a>&nbsp; No one on the forum will be as we are customers.&nbsp; What does your order tracking show?&nbsp; Normally if it's Sky+ to Q upgrade it would need an engineer to do this and they bring the box with them.</P> Mon, 11 Sep 2023 10:27:20 GMT https://helpforum.sky.com/t5/Sky-Q/Are-you-sending-a-SkyQ-box/m-p/4409325#M598975 GD1 2023-09-11T10:27:20Z