https://helpforum.sky.com/t5/Sky-Q/Netflix-asking-for-payment/m-p/4408737#M598839 <P>I cancelled sky but then decided to stay after receiving an offer, now I can't use Netflix even though I have ultimate tv add on, the app says update payment details and there is no option to</P><P>activate anything.&nbsp;</P> Sun, 10 Sep 2023 15:28:10 GMT Dan1884 2023-09-10T15:28:10Z https://helpforum.sky.com/t5/Sky-Q/Netflix-asking-for-payment/m-p/4408737#M598839 <P>I cancelled sky but then decided to stay after receiving an offer, now I can't use Netflix even though I have ultimate tv add on, the app says update payment details and there is no option to</P><P>activate anything.&nbsp;</P> Sun, 10 Sep 2023 15:28:10 GMT https://helpforum.sky.com/t5/Sky-Q/Netflix-asking-for-payment/m-p/4408737#M598839 Dan1884 2023-09-10T15:28:10Z https://helpforum.sky.com/t5/Sky-Q/Netflix-asking-for-payment/m-p/4408750#M598845 <P>I had a similar issue&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3834340">@Dan1884</a>&nbsp;when I did the same.</P><P>&nbsp;</P><P>You need to reach out to Sky and you want an email they send that has a one time link which enables you to connect your Netflix account to them.</P><P>&nbsp;</P><P>Took me about a week to get sorted.</P> Sun, 10 Sep 2023 15:45:48 GMT https://helpforum.sky.com/t5/Sky-Q/Netflix-asking-for-payment/m-p/4408750#M598845 stereohaven 2023-09-10T15:45:48Z https://helpforum.sky.com/t5/Sky-Q/Netflix-asking-for-payment/m-p/4408818#M598864 <P>Thanks for the help, I'll try and do that then cheers&nbsp;</P> Sun, 10 Sep 2023 17:12:06 GMT https://helpforum.sky.com/t5/Sky-Q/Netflix-asking-for-payment/m-p/4408818#M598864 Dan1884 2023-09-10T17:12:06Z