https://helpforum.sky.com/t5/Sky-Q/The-remote-isn-t-working/m-p/4407862#M598654 I have a mini sky Q setup. The remote has been working fine. It now doesn't move on screen using the right or left keys. I have changed the batteries and switched it on and off again. Sat, 09 Sep 2023 13:45:51 GMT Tikkers 2023-09-09T13:45:51Z https://helpforum.sky.com/t5/Sky-Q/The-remote-isn-t-working/m-p/4407862#M598654 I have a mini sky Q setup. The remote has been working fine. It now doesn't move on screen using the right or left keys. I have changed the batteries and switched it on and off again. Sat, 09 Sep 2023 13:45:51 GMT https://helpforum.sky.com/t5/Sky-Q/The-remote-isn-t-working/m-p/4407862#M598654 Tikkers 2023-09-09T13:45:51Z https://helpforum.sky.com/t5/Sky-Q/The-remote-isn-t-working/m-p/4407863#M598655 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3833610">@Tikkers</a>&nbsp;<BR />If your Sky Q mini remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some troubleshooting and then it’ll send you to a form to request a replacement (this is not available for customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR /></P> Sat, 09 Sep 2023 13:48:56 GMT https://helpforum.sky.com/t5/Sky-Q/The-remote-isn-t-working/m-p/4407863#M598655 Daniel0210 2023-09-09T13:48:56Z