https://helpforum.sky.com/t5/Sky-Q/New-Fibre-Router-Losing-Picture-on-Mini/m-p/4407723#M598625 <P>I have EE FTTP originally using the EE Superhub as a router connected to wireless access points. My Sky Q Main and Mini are connected via ethernet. All worked with no issues.</P><P>I recently looked at puchasing a different router so when I came to changing broadband providers all my IP address stayed the same - I run Home Assistant so use fixed IP addresses for some devices.</P><P>I purchased A Draytek Vigor 2927 to replace the EE Hub and take over the router part of the setup. This all worked fine except a new issue with the Mini box connection.</P><P>Randomly I would lose the picture, but kept the sound and got the blue screen saying connection issue. If I predded Home then back to the channel the picture would re-appear and carry on as normal. I performed complete network reset on all Sky boxes but the problem persisted.</P><P>I wanted to see if this was being caused by the Draytek router so switched back to the EE Hub and the issue disappeared.</P><P>Does anyopne have any advice on any settings/recommendations that I could try so I can use the Draytek router without the picture issues on the mini box. TBA</P> Sat, 09 Sep 2023 10:56:05 GMT stuartgrn1976 2023-09-09T10:56:05Z https://helpforum.sky.com/t5/Sky-Q/New-Fibre-Router-Losing-Picture-on-Mini/m-p/4407723#M598625 <P>I have EE FTTP originally using the EE Superhub as a router connected to wireless access points. My Sky Q Main and Mini are connected via ethernet. All worked with no issues.</P><P>I recently looked at puchasing a different router so when I came to changing broadband providers all my IP address stayed the same - I run Home Assistant so use fixed IP addresses for some devices.</P><P>I purchased A Draytek Vigor 2927 to replace the EE Hub and take over the router part of the setup. This all worked fine except a new issue with the Mini box connection.</P><P>Randomly I would lose the picture, but kept the sound and got the blue screen saying connection issue. If I predded Home then back to the channel the picture would re-appear and carry on as normal. I performed complete network reset on all Sky boxes but the problem persisted.</P><P>I wanted to see if this was being caused by the Draytek router so switched back to the EE Hub and the issue disappeared.</P><P>Does anyopne have any advice on any settings/recommendations that I could try so I can use the Draytek router without the picture issues on the mini box. TBA</P> Sat, 09 Sep 2023 10:56:05 GMT https://helpforum.sky.com/t5/Sky-Q/New-Fibre-Router-Losing-Picture-on-Mini/m-p/4407723#M598625 stuartgrn1976 2023-09-09T10:56:05Z