topic Re: Had my home move and my apps are not working in Sky Q

Had my home move and my apps are not working

RazL1991 — Mon, 04 Sep 2023 16:43:21 GMT

Hi, I have just had my sky installed today at my new property however I can not go onto the apps.

I have tried to reset apps using the 001 select menu and still has not worked

Re: Had my home move and my apps are not working

Lisa-P1987 — Tue, 05 Sep 2023 09:50:14 GMT

Hi there @RazL1991 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Had my home move and my apps are not working

Mr+Flibbles+86 — Fri, 08 Sep 2023 08:16:18 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks