topic Re: SKY Vip Paramount Plus E Mail in Sky Q

SKY Vip Paramount Plus E Mail

HalcyonDays — Fri, 11 Aug 2023 10:50:34 GMT

I received an RE Mail saying as A VIP customer Iwa being offered free Paramount Plus for 12 months. Howver I am unable to accesthis when I click on the offer. How can I take up the offer. Help Plaese

Re: SKY Vip Paramount Plus E Mail

oldfella — Fri, 11 Aug 2023 10:53:35 GMT

@HalcyonDays wrote:

I received an RE Mail saying as A VIP customer Iwa being offered free Paramount Plus for 12 months. Howver I am unable to accesthis when I click on the offer. How can I take up the offer. Help Plaese

Hi @HalcyonDays

Paramount plus on Q is included free if you have Sky Q Cinema.

Don't know if the mail you received is genuine.

Re: SKY Vip Paramount Plus E Mail

HalcyonDays — Fri, 11 Aug 2023 11:15:02 GMT

I do not have Sky Q cineama, It looks likje to E Mail is genuine as I have received others from the same source which have been OK

Re: SKY Vip Paramount Plus E Mail

best+of+the+best — Fri, 11 Aug 2023 11:54:36 GMT

@oldfella wrote:
@HalcyonDays wrote:
I received an RE Mail saying as A VIP customer Iwa being offered free Paramount Plus for 12 months. Howver I am unable to accesthis when I click on the offer. How can I take up the offer. Help Plaese
Hi @HalcyonDays
Paramount plus on Q is included free if you have Sky Q Cinema.
Don't know if the mail you received is genuine.

Hi @HalcyonDays if you don't have Cinema it's a genuine offer as I've redeemed it via Giveaways in the My Sky app but I suggest only doing it via the My Sky app

If you already have Sky Cinema then you don't need to do anything else like @oldfella has said it's free if you have Sky Cinema.

Read the instructions very carefully on how to redeem as the link for the offer which has a code after promo= this is not automatically entered into the apply code.

You do need to select a subscription but select any but make sure the offer code is in the apply code box before you select continue

Re: SKY Vip Paramount Plus E Mail

KGir — Fri, 18 Aug 2023 08:43:13 GMT

I received a VIP email also, offering me 12 months free Paramount subscription. Absolutley no mention of having to have Sky Cinema. I also carefully checked the T&C's attached to the email and agaion no mention of haveign to subscribe to Sky cinema. Looks like they are falsley advertising to their customers. Sky agent tried to telll me the email was not genuine. It's the same email address they use for Sky VIP rewards all the time.

Re: SKY Vip Paramount Plus E Mail

caesarome — Fri, 18 Aug 2023 09:05:27 GMT

Sky are/were giving selected customers free access via Sky VIP to Paramount+ if they haven't got it already on their case already so in this case it might be that having Sky Cinema on the account is not required.

Re: SKY Vip Paramount Plus E Mail

best+of+the+best — Fri, 18 Aug 2023 12:23:50 GMT

@KGir wrote:
I received a VIP email also, offering me 12 months free Paramount subscription. Absolutley no mention of having to have Sky Cinema. I also carefully checked the T&C's attached to the email and agaion no mention of haveign to subscribe to Sky cinema. Looks like they are falsley advertising to their customers. Sky agent tried to telll me the email was not genuine. It's the same email address they use for Sky VIP rewards all the time.

@KGir if you read my post above yours it is genuine I don't have Sky Cinema and recieved the same email for Paramount plus 12 months free.

They are also not falsely advertising either

Re: SKY Vip Paramount Plus E Mail

HalcyonDays — Sat, 19 Aug 2023 07:35:20 GMT

Further to my original post I have wtill not managed to download Paramount plus free despite the E Mail offer. I have now given up eapecially as my contract expires this year

Re: SKY Vip Paramount Plus E Mail

Rafacat — Sun, 20 Aug 2023 09:39:14 GMT

I've had no l7ck getting the sky 6 month paramount give away to work either. Used sky link but promo box was empty so manual input code after =, but only got 7 days free.

Re: SKY Vip Paramount Plus E Mail

Pauldock — Sat, 02 Sep 2023 07:31:04 GMT

I to signed up via sky vip. I received a link to access the free offer. However the promo code isn't automatically filled in on the paramount payment page so I'm unable to get this offer. The sky email says contact paramount CS for help. It's an email which I have tried twice and had no response from them. Has anyone had any luck with this and can offer me some advice?

Re: SKY Vip Paramount Plus E Mail

best+of+the+best — Sat, 02 Sep 2023 11:01:23 GMT

@Pauldock wrote:
I to signed up via sky vip. I received a link to access the free offer. However the promo code isn't automatically filled in on the paramount payment page so I'm unable to get this offer. The sky email says contact paramount CS for help. It's an email which I have tried twice and had no response from them. Has anyone had any luck with this and can offer me some advice?

Hi @Pauldock copy the code from your link it's 16 characters long starting with sky and 13 characters the code you need is after 2?promo=

Then paste it into Apply coupon box on Paramount payment page

Re: SKY Vip Paramount Plus E Mail

Doc5907 — Sat, 02 Sep 2023 12:59:59 GMT

@Pauldock wrote:
I to signed up via sky vip. I received a link to access the free offer. However the promo code isn't automatically filled in on the paramount payment page so I'm unable to get this offer. The sky email says contact paramount CS for help. It's an email which I have tried twice and had no response from them. Has anyone had any luck with this and can offer me some advice?

@Pauldock

Try the following email which I have successfully used for communication with P+ regarding the offers :

P+ support email

Re: SKY Vip Paramount Plus E Mail

Pauldock — Sat, 02 Sep 2023 22:26:14 GMT

Thanks for the info, on my link I have 12 characters after 2?promo=. But I'll give it a try

Re: SKY Vip Paramount Plus E Mail

Pauldock — Sat, 02 Sep 2023 22:28:56 GMT

Thanks, I have contacted them already via that link. They have said sign up for the free 7 day trial and they will apply the 6 months once im signed up.....not sure I'm happy with that solution. Sounds like a **bleep** up waiting to happen!

Re: SKY Vip Paramount Plus E Mail

um5000 — Tue, 05 Sep 2023 19:58:48 GMT

Same issue here - wondered if it might be due to trying the signup process on iOS devices (too locked down to visit dodgy links!), but didnt get round to trying anything else.

Pasting and using 'Apply code' doesn't do anything - but it recognises it as a code, because if you change it even slightly it says it's not recognised, but leave it as is and it does nothing. You then get an email or log into your account and it shows you've only got a 7 day trial.

NB once you've entered your name and email it sets up an account whether or not you select a payment plan or are successful in getting the offer, and there doesn't seem to be a way back - if you try the link again it says you already have an account, which you have to log into, which takes you away from the link page, and you get the same options and inability to add the code.

Their support pages say the same as Sky - you have to use the link and it should auto-fill - but they let you contact them fairly easily, and seem to be email based - wonder if they'll get back before the offer expires...

Re: SKY Vip Paramount Plus E Mail

um5000 — Tue, 05 Sep 2023 20:41:37 GMT

Paramount are surprisingly prompt - got a response within 5 minutes - but unhelpful - suggesting cancelling and trying to sign up again with another email address (already did) - and asking for a screenshot of 'the error message' (there isn't one). Wonder if it's automated...

Re: SKY Vip Paramount Plus E Mail

Pauldock — Wed, 06 Sep 2023 07:27:25 GMT

This is the response I got, doesn't fill me with much confidence!

Thank you for your response. In order to redeem the Sky VIP 6-month free promotion, we recommend resubscribing for monthly subscription and kindly apply the code. If you have a coupon code, you may only use it on paramountplus.com, at the time you enter your billing information for a subscription. On the billing page, you will see a field called "Coupon Code", please enter your coupon code there.

If you're having issues redeeming this promotion, kindly subscribe for a monthly subscription so we can apply the code manually on your account.

The problem is I don't have a code I have a link😡

Re: SKY Vip Paramount Plus E Mail

um5000 — Wed, 06 Sep 2023 08:12:54 GMT

I've followed their instructions... Now I've got three paramount accounts, none of which have a six month trial... I've run out of email addresses, and I've had it with this nonsense.

Re: SKY Vip Paramount Plus E Mail

Pauldock — Wed, 06 Sep 2023 09:58:32 GMT

I agree. POOR response from sky . They should be sorting this , just fobbed me off , and no phone number for paramount isn't great going forward

Re: SKY Vip Paramount Plus E Mail

um5000 — Wed, 06 Sep 2023 14:48:17 GMT

After a bit of back and forth Paramount are now suggesting someone else has already used my 'code', and suggested speaking to sky about generating a new code.

Called Sky on the number offered on their VIP help page, and it's all automated. Although discussing VIP is an option, all of the sub-options after lead back to either account or equipment problems. Then their system just hangs up the phone. I don't think they want us asking questions about Sky VIP rewards.