topic Re: Sky Q in Sky Q

Sky Q

westy1111 — Tue, 05 Sep 2023 20:49:12 GMT

Hi I subscribe to HD and UHD but when I try to watch sky crime HD the screen turns blue and I get subscribe/upgrade message? On main box and mini?

Re: Sky Q

Mr+Flibbles+86 — Wed, 06 Sep 2023 09:28:49 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Q

Lisa-P1987 — Thu, 07 Sep 2023 13:34:26 GMT

Update - Spoken to @westy1111 after some checks and signal resend, customers channels are now realigned 🙂