Turn sky Q box

maytor — Thu, 07 Sep 2023 11:05:09 GMT

I wish to return the sky box would you please send the packing to return it

Re: Turn sky Q box

Daniel0210 — Thu, 07 Sep 2023 11:18:23 GMT

@maytor
If you’ve successfully cancelled your subscription Sky should send out returns packaging near the end of the cancellation period, [14 days for Broadband hub and 31 days for Sky Q box(es)], to the address that the subscription was registered at.

Note:~ If you’ve switched from Sky Q to Sky Glass the packaging is usually sent out after 31 days in case you change your mind about Glass.

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and see if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

Re: Turn sky Q box

GD1 — Thu, 07 Sep 2023 11:18:52 GMT

@maytor You're only talking to other customers, have you cancelled your TV service?

topic Re: Turn sky Q box in Sky Q

Turn sky Q box

Re: Turn sky Q box

Re: Turn sky Q box