topic Re: Poor sky signal in Sky Q

Poor sky signal

Tony4 — Wed, 06 Sep 2023 11:56:20 GMT

We have an issue with birds landing on the bar between the sky dish and the receiver, stopping the signal this happens several times a day stopping the signal to the tv

Re: Poor sky signal

TimmyBGood — Wed, 06 Sep 2023 12:04:15 GMT

@Tony4

That isn't something Sky will deal with, although it might suggest a dish alignment issue which is within their remit.

An independent satellite dish installer or a competent handyperson could fit either purpose-built or DIY bird deterrence: this is usually some form of plastic 'spike' arrangement.

Re: Poor sky signal

GD1 — Wed, 06 Sep 2023 12:06:17 GMT

@Tony4 There isn't much Sky can do about nature, you could put some cable ties pointing upwards to stop the birds nesting on the arm

Re: Poor sky signal

Tony4 — Wed, 06 Sep 2023 12:08:04 GMT

I am 65 years old, I can't get up on my roof, it 3 stories high

Re: Poor sky signal

Daniel0210 — Wed, 06 Sep 2023 12:09:53 GMT

@Tony4 wrote:

I am 65 years old, I can't get up on my roof, it 3 stories high

@Tony4

Sky won't go that high anyway. They won't go on roofs either. That might be an issue if you ever need dish maintenance.

Re: Poor sky signal

Chodley — Wed, 06 Sep 2023 20:44:19 GMT

Suspect the fact it's on the roof is why birds are landing on it though I'm sure there's a good reason why it's up there.

Re: Poor sky signal

Invisiblename — Thu, 07 Sep 2023 09:21:33 GMT

@Tony4 wrote:
I am 65 years old, I can't get up on my roof, it 3 stories high

I suggest you need to employ an independant satellite dish installer to come out (Sky won't work on a dish that high). An alternative to cable ties could be covering the whole dish & arm in a plastic pond net, this should not interfere with the signal; but the dish installer should be able too advise the best solution for your setup, the cost of which will be down to you.