topic Re: Paramount + not working with Sky Cinema in Sky Q

Paramount + not working with Sky Cinema

Reg816 — Tue, 05 Sep 2023 16:46:45 GMT

Sky Cinema tab - activate your Paramount + subscription displays 'Sorry, there are currently no programmes of this type available'. Could you plaese provide a resoltion.

Re: Paramount + not working with Sky Cinema

Mr+Flibbles+86 — Wed, 06 Sep 2023 08:19:23 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Paramount + not working with Sky Cinema

Mr+Flibbles+86 — Fri, 08 Sep 2023 08:37:10 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Re: Paramount + not working with Sky Cinema

Reg816 — Fri, 08 Sep 2023 15:07:51 GMT

URGENT

Could you please resculate this issue, despite setting up an acount with Paramount + I am still getting 'Sorry, there are currently no prgrammes of this type available' when Paramount + is launched from Sky Cinema. Despite the Paramount app being availble on the mini boxes which launch to the Parmount + blue screen it goes no further, the app is not avialble on the main sky box. It would greatly apprecited if this issue could be addressed at your earlest opportunity as a long standing customer. I am available this afternoon.

Thannks Andy

Re: Paramount + not working with Sky Cinema

Invisiblename — Fri, 08 Sep 2023 18:15:48 GMT

@Reg816 wrote:
URGENT

Could you please resculate this issue, despite setting up an acount with Paramount + I am still getting 'Sorry, there are currently no prgrammes of this type available' when Paramount + is launched from Sky Cinema. Despite the Paramount app being availble on the mini boxes which launch to the Parmount + blue screen it goes no further, the app is not avialble on the main sky box. It would greatly apprecited if this issue could be addressed at your earlest opportunity as a long standing customer. I am available this afternoon.

Thannks Andy

Done

Re: Paramount + not working with Sky Cinema

Addie15 — Sat, 09 Sep 2023 08:07:53 GMT

Hi there! Thank you for escalating this. We have sent an invite to Reg816.

Re: Paramount + not working with Sky Cinema

Addie15 — Mon, 11 Sep 2023 08:23:09 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.