Returning

cmpwn — Tue, 05 Sep 2023 15:43:17 GMT

I renewed my contract in full over the phone. Sky rep said you'll get request to send back sky q minis -"ignore it". They've now sent packaging to do so, al unsafe just ignoring it?

Re: Returning

Laing1 — Tue, 05 Sep 2023 15:52:09 GMT

@cmpwn wrote:

I renewed my contract in full over the phone. Sky rep said you'll get request to send back sky q minis -"ignore it". They've now sent packaging to do so, al unsafe just ignoring it?

@cmpwn ignore it for now and I have escalated this to sky so they can stop any further e-mails etc being sent out to you

You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.

Look out for a chat bubble at the bottom of your screen inviting you to a chat
If you are using the Safari browser please make sure that Hide IP Address is not checked in order to see the chat bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Returning

Mr+Flibbles+86 — Wed, 06 Sep 2023 08:14:25 GMT

Thanks for escalating this. We’ve sent an invite to chat.

Re: Returning

Lisa-P1987 — Thu, 07 Sep 2023 14:01:16 GMT

Update - spoken to @cmpwn and have exempted the equipment 🙂

topic Returning in Sky Q

Returning

Re: Returning

Re: Returning

Re: Returning