Uphrades

Mick3 — Mon, 04 Sep 2023 17:22:04 GMT

I upgraded to hd last week but still can't access the hd channels. Receiving message 'card not paired' but when I go to settings I see that the card is paired. Is it normal to have to wait for the hd to be switched on?

Re: Uphrades

Laing1 — Mon, 04 Sep 2023 19:18:23 GMT

@Mick3 wrote:
I upgraded to hd last week but still can't access the hd channels. Receiving message 'card not paired' but when I go to settings I see that the card is paired. Is it normal to have to wait for the hd to be switched on?

@Mick3 You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet

topic Re: Uphrades in Sky Q

Uphrades

Re: Uphrades